Ever wondered why you are paying a private corporation to receive your own tax refund?

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Have you filed your taxes at a storefront tax location - like Jackson Hewitt, H&R Block or Liberty Tax - and been found at fault for inaccuracies? Have you been audited after relying on a storefront tax preparation service?

Have you ever been deceived by the tax preparation industry? For instance, were you up-charged for tax preparations services initially advertised as free?

What has been your experience filling taxes with storefront locations? Have you suspected or experienced fraud, identity theft or other forms of deception?
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Ever wondered why you are paying a private corporation to receive your own tax refund?


Tax season kicks off Friday, Jan. 29, and the IRS is rolling out its own software allowing taxpayers in 12 states to file their taxes directly with the IRS for free.

Ever wondered why you are paying a private corporation to receive your own refund? Simply put, the tax preparation industry is deceitful. In fact, the Federal Trade Commission (FTC) recently prohibited Intuit’s TurboTax from advertising “free” services, calling it a deceptive practice. A staggering 70% of taxpayers qualify to file their taxes for free, and yet nearly no one does. Millions of individuals frustratingly surrender their hard-earned money to companies like H&R Block and Intuit — to the tune of $13 billion annually —- being duped in the process, just to claim what is rightfully theirs.  

Share your story: Have you ever had your taxes done in a storefront location and they were done poorly and inaccurately? Help us hold the industry accountable.

It’s not just online tax providers who have stolen our money. Brick and mortar tax preparation services strategically place their offices in low-income and Black and Brown communities, exploiting the vulnerability of the people who rely on their refunds the most. 

Here's another crucial point: Most paid tax preparers are unqualified to assist you with your returns. The federal Government Accountability Office (GAO) estimates that 60% of returns submitted by paid preparers contain errors. IRS records show that more than 112,000 people have reported fraud or misconduct by their tax preparers during the last decade.

Help us hold the industry accountable. Share your story: Have you ever had your taxes done in a storefront location and they were done poorly and inaccurately? 

A modernized IRS is essential to prevent corporations from exploiting Black people and to promote economic equity. Share your story by answering the questions at right and commit to filing your taxes directly with the IRS for free if you qualify. Check the IRS website for more information about your ability to directly file your taxes for free.