City of Flint to resume water shutoffs for non-payment

FLINT, Mich. – The city if Flint has announced it will resume shutting water off to customers for non-payment.

Previously the city said it would suspend shutoffs during the holidays and harsh winter months.

The city now says the shutoffs are needed to collect more payments in order to keep the water and sewer system financially solvent.

Last week a measure was passed by city council changing the amount of money needed to avoid shutoff.

Customers who receive notice are asked to pay 10 percent of their past due balance along with the current amount due for the month.

Once a shutoff occurs, customers are required to pay 50 percent of their past due balance in order to have service restored.

In the past residents have complained about the high rates charged for water that many do not trust following the water crisis.

“We know this has been frustrating for residents, it’s been frustrating for me. But I want residents to know that we are working to get resources and relief in place for residents to take advantage of. We also continue to explore options to help ensure that safe and affordable water is provided long term to the people of Flint,” said Mayor Karen Weaver.

The city also explained there are payment options for utility customers facing financial hardships.

Flint water customers with questions about their bill or service in general can call the city’s Customer Service Department directly at 810-766-7015.