After a 4-year-old took a doll from a store, video shows Phoenix police pulling a gun on her parents

Recently released video of Phoenix officers drawing their weapons on a family and threatening to shoot has led to an internal police investigation and a $10 million lawsuit against the city and its police department.

In a statement posted online Saturday, Phoenix police offered their own account of the incident, which began with allegations of shoplifting. The police chief, however, said she was “disturbed by the language and the actions” of the officers, and Mayor Kate Gallego called for change.